Marshall worked in partnership with Fanshawe College to deliver a Sales Symposium to business clients in 2008.  He delivered 4- 1/2 day workshops covering 2 full days of sales training.  Marshall has the ability to engage all the participants in a non threatening environment. His natural charisma, outgoing and relaxed personality contributes to a wonderful learning and sharing environment.  He keeps his workshops moving using "true-life" examples from his prior sales career. The feedback from participants was outstanding! I would highly recommend Marshall to facilitate and lead a sales training program.

Deb Masters, Corporate Training Consultant

I have taken a lot of training in the past and I have found the Elite Training Courses to be the most enjoyable.

This was much better than the Dale Carnegie course I took a few years ago.

Having assignments helped me look at sales in a different perspective; one that will help me be even more disciplined.

Marshall is very sociable and has a great sense of humor.  He keeps the four hours of training flowing nicely.

Uncovering and Creating Business Opportunities helped me to understand that I need to prospect a lot more and tying in the Practical Goal Setting lessons will help me to do just that.

I would recommend SMP Strategies to anyone looking to get better, with the exception of our competitors, of course!

Kevin Bokor, Sales Representative, Marks Supply Inc.

Marshall is a very positive upbeat and motivating speaker. Everything said had a purpose and tied back to the objectives for the workshop. The presentation style is thoughtful and informative. Examples used identified challenges encountered by all sales professionals on a daily basis. He was able to draw equal involvement and input from each of the participants. Marshall is confident, knowledgeable and obviously enjoys what he does. His enjoyment is infectious!

Colin Buehler-Buchan, Professional Search & Placement Consultant

Spherion Staffing Solutions

My third Elite Training Systems Workshop and I've enjoyed and found every one helpful. I was so impressed by Mr. Northcott's sales skills, that in addition to attending these workshops, I hired him to accompany and coach me on several sales appointments to clients in New York and Pennsylvania.

Thilo Biedermann, Area Manager, North America, Gotz Service

These sessions have been a great investment of my time.  A lot of the discussions were not new to me but were reestablished and reinforced.  I will definitely be applying a lot of what was said and I will be making a determined effort to implement everything into my work.

The assignments were all positive exercises.  They made me think more about the session and put the theories to an actual plan.

I've found Marshall to be very likeable and well spoken.  The sessions are informative with good ideas that are well presented.

Rapport and Relationship Building was a review for me as well as a necessary refresher.

During Uncovering and Creating Business Opportunities I learned the value of prospecting and also that I haven't been doing it enough.

I recommend SMP Strategies for new sales people as it introduces a lot of great concepts and for experienced sales people it will reinforce good habits and eliminate some of the old bad ones.

Peter Bellamy, Sales Representative, Marks Supply Inc.

Marshall's introduction to AirBoss Rubber Compounding occurred at the same time that we were researching sales training from the Canadian Professional Sales Association. We were impressed that he had served as a facilitator for their Skills for Sales Success Course at Durham College. Quoting from Tom Peters' latest book, "Re-Imagine", Marshall gets it! He brings hands on knowledge that cuts to the essential elements of sales and personal relationships. Attend his training seminars and you will find the hours flow by before you know it, due to his unique and interesting delivery. Quoting again from Peters' book, "this guy is cool." He will help any individual or company that is striving to improve their sales efforts.

John Tomins, Vice President Sales & Marketing
AirBoss Rubber Compounding

I have truly enjoyed the time spent with Marshall.  I have learned a lot.  Than you Marshall, I am excited to see where this will take me!!  Marshall is extremely good at what he does.  He provides his services with professionalism and humour.

Loretta Bergen, Inside Sales, Execulink Telecom

The day went by extremely fast. Marshall was enthusiastic and very informative. I could definitely tell Sales is his passion. Qualifying customers and using different techniques with questioning clients/customers was well explained. Marshall makes everyone feel comfortable and uses examples that apply to our business. This course was definitely beneficial and I hope to learn more with "Sales Insights, Volume 1". This will be in our company library.

Elita Amaral, Addressograph Bartizan

Very interesting, informative and well presented, a real "eye opener" for me!  Attending courses provided by Elite Training Systems has changed the way I think about sales in general.

The assignments with each course have had a positive impact.  If we become complacent, we become obsolete; each assignment got me thinking more.

There is nothing that I dislike about Marshall.  I find him to be a good speaker and he is able to express and get the objectives of the material across and understood.

During Uncovering and Creating Business Opportunities I learned the importance of prospecting and the relationship it has to growth.

Psychology of Selling taught me that a positive attitude leads toward success.  But, the real eye opener was Time, Territory and Account Management.  I have improved both business and personal schedules since attending this one.

Any company that is willing to grow or has the desire to grow will find these courses very informative.  I am looking forward to January 2006!.

Dave Davies, Sales Representative, Marks Supply Inc.

Marshall W. Northcott is a very knowledgeable and powerful Corporate Sales Instructor who will answer all your questions and help to make you a winner in your sales career. I enjoyed the information that was provided in our workbooks, and the great tips supplied by Marshall. He is a VERY POWERFUL SPEAKER and made the workshop pleasurable for everyone attending. Thank-you again Marshall, I had fun and learned a great deal from you and your course, I look forward to reading more of your books and listening to your new idea's in CD format.

Mark Freiburger, Anderson Tire & Treads Inc.

Elite Sales Skills Training Workshop I is a great introduction to sales and human attitudes. It breaks down basic structures of human behaviour and personalities. Marshall uses good examples and has great interaction with all participants. Thank you again for your insights and positive reinforcements of the basic rules of business practices. This training will help me towards both my personal and professional growth and goals!

Peter Sullivan, Design Engineering, Septimatech Group Inc.

I got so much out of Elite Training Systems Workshop II. It was amazing! Marshall is very knowledgeable about the sales industry. The handouts are well done and the structure is very organized. Marshall makes everyone feel comfortable. Thank you for the inspiration.

Jennifer MacKay, Sales Consultant, Prior Resource Group

These training sessions have definitely been worth my time.  They have opened my eyes to approaches that I haven't thought about before.

Assignments like making goals and how to reach those goals have positively impacted me.

I like the fact that Marshall uses his own personal experience to get many of his points across.

Rapport and Relationship Building taught me that it is important to get people to like you and how to increase the number of positive first impressions that I make.

 I now have a better idea on how to manage my life and time using the principles discussed in the Time, Territory and Account Management module.

Additional sessions with Marshall will be beneficial to Marks Supply and myself.  In addition, I would recommend Marshall to other companies because of his positive and upbeat attitude.  He gives you all the tools you need to become successful!

Adine Ward, Sales Representative, Marks Supply Inc.

Public Speaking and Presentation Skills was excellent, exceeded my expectation. The workshop was well organized, had great variety, fantastic workbook and the presentation was clear and concise. The instructors were very knowledgeable and professional and I enjoyed their enthusiasm. Keep up the great work! One of the best workshops I have attended in quite a while. Thanks for the encouragement to continue with communication training.

Linda Zensner, Administrator, Member Branches & Field Development

Lutheran Life Insurance Society of Canada

The workshop helped to create a more positive outlook to "cold calling". Marshall was very personable and made the day enjoyable. The focus on how to overcome objections and the general information regarding customer base (bank account) was great! Marshall articulated all concepts in a very easy-to-understand way. He made my position seem easier than I thought it would be and made me more motivated. I would recommend this course for anybody in a telesales or salesperson position. The smaller group setting was great and we were able to personalize the information to suit our company.

Chris Rawlings, Addressograph Bartizan

Marshall is a wonderful facilitator and teacher. He was able to communicate well with everyone in the workshop. Marshall excels at getting people involved and participating in the training. Keep on doin' what you're doin'!

Don J. Crupi, Certified Administrator, Facilitator and Consultant, EQability.com

It's good to hear new ideas and sometimes confirmation of what you are already doing.  There can never be enough new information.

The assignments have been a positive influence that reinforces the lesson.

The sessions are always very positive, interactive and well organized.  Marshall is a great speaker, draws responses from the audience and keeps everyone in the room involved.

Asking for the Order gave me some new closing techniques to try and I learned to be a better organizer of my day through Time, Territory and Account Management.

I would highly recommend Marshall and SMP Strategies.  I believe that in every company you have people trained at different levels, so whether some is review or something is new, communication is always a good thing.

Maureen Poulin, Sales Representative, Marks Supply Inc.

The 12 Week Elite Sales Skill Training Workshop is an excellent course. Marshall is very knowledgeable and a professional instructor. Since I am new to sales this workshop was very helpful and has increased my confidence ten-fold. Each class brought new, useable and helpful information. I really enjoyed taking this course. It has helped me tremendously.

Shawn Anderson, Airboss Rubber Compounding

Excellent information.  I will definitely try these approaches in my daily selling.  Marshall taught me many helpful tools.  It may take a while to become comfortable doing them all but once I practice I think it will definitely help my selling.

The three courses that I attended were well presented, very informative and included practical experiences.

Randy Pridham, Technical Sales Representative, CRS/Vamic Inc.

I have never had training like this before.  I like the small group; it makes it easier for me to get more out of the each session and everybody gets an opportunity to take part.

Having homework assignments is not something I am accustomed to but it has taught me to be disciplined and apply what I am learning.

Marshall is fun and likes to keep the sessions hopping.  I feel comfortable which makes it easy to speak freely.  It could have been a long six weeks if he was a monotone person that drags things out.

I have always been a poor time manager and attending Time, Territory & Account Management helped me improve.

Uncovering and Creating Business Opportunities taught me the benefits of continuous prospecting.

I have spoken very highly of Marshall and I passed his CD off to a friend (after listening to it 3 times myself).  I look forward to the future sessions!

Scott Campbell, Sales Representative, Marks Supply Inc.

I have taken training courses in the past and none have been more effective or instructed to me better than Elite Sales Skills Training by Marshall Northcott. I had a lot of fun during the twelve weeks and I'm going to miss it! I honestly feel that all modules are particularly well done. I am certainly a better salesperson and I have already experienced the rewards of being in sales because of the knowledge passed on to me. I know nothing is perfect but I can't find anything in this workshop that needs improvement. Marshall you have this thing nailed! Thank you for everything that you have instilled into me throughout your course.

Dan Esser, Formex Metal Industries Inc.

My definition of a first-rate speaker is one who is easy to listen to, witty and very wise. You had an insightful, yet to the point theme that absolutely made it so relatable for everyone to follow on every topic you touched upon. Your enthusiasm, knowledge and insightfulness had me so pumped that I could not wait to rush home after work to read your Sales Insight book. Thank you for so graciously devoting your time and making our monthly meeting such an outstanding event. It was truly a very enjoyable morning and I do hope our paths will cross again; if I'm anywhere near the location of a future speech of yours, I will most certainly attend!

Christine Beaudry, Bilingual Account Executive, The Staffing Edge Inc.

It is refreshing to come to one of Marshall's workshops.  His relaxed approach to teaching really helps open your mind to the knowledge he has to share.

Lisa Rolls, Residential Sales Representative, Execulink Telecom

The 12 Week program covers all the essentials of professional selling. In each lesson, Marshall provides examples to the participants that they can relate to on a personal level so that they are able to use the techniques in their respective fields. Marshall is a great motivator and eye opener to the business world. He knows his material, has personal experience and speaks very well. His methods and delivery of course material are very informative and clear, which enabled me to use the information on a day to day basis in my sales position. The training exceeded my expectations and I am a very satisfied client! What more could you ask for?

Mike McMillan, Sales Representative, SOKKIA Corporation - Canada

I have never had training like this before.  I like the small group; it makes it easier for me to get more out of the each session and everybody gets an opportunity to take part.

Having homework assignments is not something I am accustomed to but it has taught me to be disciplined and apply what I am learning.

Marshall is fun and likes to keep the sessions hopping.  I feel comfortable which makes it easy to speak freely.  It could have been a long six weeks if he was a monotone person that drags things out.

I have always been a poor time manager and attending Time, Territory & Account Management helped me improve.

Uncovering and Creating Business Opportunities taught me the benefits of continuous prospecting.

I have spoken very highly of Marshall and I passed his CD off to a friend (after listening to it 3 times myself).  I look forward to the future sessions!

Scott Campbell, Sales Representative, Marks Supply Inc.

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