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Today, I learned how
important it is to
broaden my ability
to relate to help
build rapport. I
need to use more
rapport building
questions at the
beginning of my
meetings before
moving on.
Cameron Miller,
Product Specialist,
Phoenix AirMid
Biomedical
Being conscious of
my professional
appearance and
observing my
customers work
environment will
allow me to build
relationships more
effectively.
Marshall has great
personal stories to
demonstrate the
principles of
rapport building.
His experiences make
the concepts
understandable and
memorable.
Angelo Florendo, Product Specialist, Phoenix AirMid Biomedical
I learned a lot from
the seeing the steps
in selling, what to
do first. Today was
great and I really
enjoy it and learned
a lot. Marshall is
easy to listen to
and understand.
Gail Simpson,
Customer Service /
Sales, Wiring Pro
Today, I learned how
important it is to
build strong
long-term
relationships. In
my position, I have
an opportunity to
use this every day
with existing and
potential clients.
Good material with a
lot of great
information.
Marshall has great
communication and
presentation skills.
Honorata Frak, Staffing Consultant, Prior Resource Group
Today's workshop
taught me how to
create trust with
clients and that
it's okay to take
time. Marshall is
very personable and
has a way of getting
people to open up
and participate.
Zel Raickovic,
Account Executive,
Unitec York
The best part of
today was the types
of questions to ask
to break the ice and
what to be observant
of. This course is
very helpful for
someone new to
sales. Marshall is
knowledgeable and
made the workshop
interactive.
Shelley Parsons, Manager, Business Solutions, Armor Personnel
Today taught me how
to turn my social
calls into more
business like
calls. I learn
something new every
time that I am here.
Ryan Edwards, Craig
Security
Very in depth with a
lot of information
on specific ideas.
I learned that there
is a difference
between discounts
and underselling.
Marshall makes it
easy to learn.
Brad Patterson, Sales Representative, Cambridge Canvas
Great information!
I learned the
different methods to
build on small talk
and to avoid the
dreaded information
dump.
Dave Milne, Technical Sales Representative, John Crane
Great atmosphere in
the classroom with
lots of relevant
topic information.
I learned a lot from
different rapport
building topics and
questions and how to
build credibility.
Marshall always
makes the student's
concerns a top
priority and focuses
on coming through
with answers.
Tyler Kelly, Sales Representative, Cambridge Canvas
Well done and well received. The modules reinforced and highlighted many of the things they have forgotten but are essential for their success. The rapport building component seemed to really strike home.
Elliot C. Bender, Executive Vice President, NAVASTONE Inc.
It was informative and useful information to be utilized in my growth. I like the interactive personal response sections.
Bill Catenacci Sales Representative, NAVASTONE Inc.
Smooth presentation with good delivery of material. Again, clear and effective speaker.
Tom Borelli, Regional Sales Manager, NAVASTONE Inc.
The workshop is insightful and it will be helpful to have these concepts documented.
Bill Tiltman, Regional Sales Manager, NAVASTONE Inc.
Good content, created substantial discussion among the sales representatives.
Michael Fulcher, Regional Sales Manager, NAVASTONE Inc.
Marshall is motivational and creates a spark.
Brian Shelfoon Sales Representative, NAVASTONE Inc.
Informative and helpful.
Rudy Banks Sales Representative, NAVASTONE Inc.
I found the focus was relative to Navastone sales. Marshall is a good speaker.
Jim Covington Sales Representative, NAVASTONE Inc.
Excellent content and presentations. All Marshall's presentations were interactive and included
'real' situations.
Terry Carr Sales Representative, NAVASTONE Inc.
Very well done!
James Eckert Sales Representative, NAVASTONE Inc.
I learned the
importance of
rapport in the grand
scheme of sales. I
now know that the
phrasing of
questions is
critical.
Dana Miller, Sales
Representative,
Labtronics Inc.
The class reminded me of things I knew but forgot to do.
Rena
Miller, Realtor,
Prudential Grand
Valley Realty
What I learned today. You can never go wrong with making people feel important It doesn't take away from your ego but it adds to theirs.
Sahar Abdel Sayed, Realtor, Prudential Grand Valley Realty
I learned that first impressions are very important.
David Rourke, Sales Representative, Marks Supply Inc.
I enjoyed the seminar today.
Chris Faulds, Branch Manager, Marks Supply Inc.
Good workshop, I enjoyed the information.
Jim
Parker, Sales
Representative,
Marks Supply Inc.
Well done, very informative, well presented.
Dave
Davies, Sales
Representative,
Marks Supply Inc.
Gives you a boost, re-energizing. I like the group discussion and input of ideas.
Ed
Lambert, Sales
Representative,
Marks Supply Inc.
Very interesting. Well organized! I enjoyed it all.
Diane Beresh, Sales Representative, Marks Supply Inc.
I learned the importance of rapport in the grand scheme of sales. I now know that the
phrasing of questions is critical.
Dana Miller, Sales Representative, Labtronics Inc.
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