• In this workshop, you will learn the differences between divergent and convergent thinking.

• You will develop an understanding of what kinesthetic, visual and auditory thinking are.

• You will learn what the meaning of option thinking and how to look beyond the obvious factor in any situation to come up with new possibilities and we will help you to better understand this process and how it can benefit you!

• We will open your eyes to the problem solving skills employed by successful business owners and entrepreneurs and teach you how to fit them into your sales career.

• We will explain why it is important to exercise your brain.

• This workshop will enable the participants to develop the art of divergent thinking, use various states of consciousness to their advantage and understand how to use the three different ways of thinking to understand people.

• You will discover how to use option thinking as your first reaction to creating solutions, turn problems into solutions.

• We will review the important role that brainstorming plays in problem solving and how to do so without limitations.

• Anyone who is new to professional selling and looking for the tools, techniques and advantages that will get them off to a faster start in their sales career.

• People who are in the business of providing solutions to their clients and want to learn new ideas and means for tapping into that power.

• Those who want to add some new and non mainstream ideas to their sales abilities.

• Individuals who don't wish to participate in price war games with their competitors and wish to separate themselves from the pack.

• Anyone wanting to develop their thinking powers to a new height.

• Those working in a consultative selling role that requires them to manage, sort and analyze large volumes of information and recommend customized client solutions.

• People who want to attend a fun course that will make you think while you're having fun with the rest of the group!

• Sales people who want to separate themselves from their competitors and be considered a value added supplier to their business.

This module outlined the value in considering different perspectives when faced with a problem or challenge.  To take time to think about the obstacle or challenge and view if from other angles.  This was a fun session! A lot of laughs and Marshall laughed with us while keeping on Track.

Janet Hayes, Account Manager, Addison Leasing

I have an understanding that “problem solving” is everything we do.  I realize that a potential customer without a problem will not be sold.  I can’t win on price.  I must find a problem if one is not apparent.  The instructor really did make it fun.

Chris Olafson, Sales Rep, Brown Packaging

This workshop helped me in realizing that I need to think beyond the immediate to find solutions and resolve problems.  I really enjoyed the practice and interaction with the other participants.  I learned a few new nuggets.  I now understand my thought process better and know what I need to work on.  I love Marshall’s energy, he is very easy to follow.

Jackie McDonald, Sales Manager, E.M. Precise Tool

I really enjoyed the brainstorming aspect.  Keeping the mind open to all aspects of what can be.  Left and right brain strategy learned to improve on the "other" side of your brain.  Awesome, really enjoyed!

Rosa Rosa, Account Manager, Addison Leasing

I really enjoyed learning about convergent and divergent thinking and where and how each can be best used.  I also learned some sales tools to pass on to my inside sales staff as they are new to selling.  Marshall is very energetic and excited.  He obviously believes in what he is doing and teaching.  I was pleasantly surprised!

Teresa Egerton, Inside Sales Manager, Puresource Inc.

Module 9 enabled the group to think outside the box and look at every problem as an opportunity.  Also an excellent opportunity to not only network but share ideas amongst others in a common profession. Marshall is very well spoken and precise in communicating the material which ensured a higher retention probability amongst the group.

P. Stuebing, Client Soluions, Alpha Polybag Corporation

I learned how to be creative and think about concepts and how to go about identifying problems and taking the necessary steps to solve them and then dig into the various levels of issues.  I like the manner in which Marshall directs the session.

Dan Smith, Sales Representative, E.M. Precise Tool

The thing I learned the most from today was to think differently for each situation as they arise.  We are basically hired to be problem solvers.  This will help me to be a problem solver.  Marshall was pleasant and ready to go.  I always learn a lot from him.

Gary Cook, Territory Manager, DeeTag Ltd.

It was interesting to learn about the different types of thinking and the importance of each.  This will help with my own thought process and increase my understanding of my colleagues and clients.  In my inside sales support role, this will also help me guide our reps thought their sales process.  The instructor is very informative and funny.  The information was presented in a logical manner and Marshall did a great job of maintaining interest.  Thank you!

Seonaid Munro, Marketing and Administrative Coordinator, Quorum Technologies Inc.

I learned how to get creative with brainstorming, thinking outside of the box to anticipate customer’s possible irritants and inconveniences, so that I can be more empathetic and able to apply possible solutions to build my relationship with them.  I was impressed with the instructors delivery and overall presentation.

Shelleach Jackman, Client Soluions, Alpha Polybag Corporation

I learned to think more outside the box.  I think the course will help with the way I communicate with customers.  By asking more questions, I will be more aware of the customer’s needs.  I thought the workshop was laid out in a way that all participants were able to work in a team environment.

Scott Robertson, Account Manager, Higginson Equipment

I learned some new sales tools.  This workshop gave me some motivation and inspired me.  Think outside the box!  I thought that the instructor was very informative and motivating.

Wendy Cools-Lartique Rep, Brown Packaging

Looking at the right brain vs. the left brain was helpful as it emphasized the need to work at improving my left brain.  I need to exercise it more.  The segment on achieving results was really good.  The breakdown of how and why was helpful.  The instructor is a very good communicator.  He is dynamic and kept things moving and interesting.  He kept it fun.  Thanks, enjoyed it!

Brenda Arbuckle, Quorum Technologies Inc., Administration

I gained new insight regarding problem solving and using creativity effectively.  This information broadens one’s thought process.  The workshop was very well presented and Marshall has lot’s of confidence.

Pat Stancati, Territory Manager, DeeTag Ltd.

The workshop was rejuvenating.  I learned to never stop asking why and that the creativity is inside of you!  Marshall is “a dictionary or resources”.

Laurie Tigert-Dumas, Ad/Production Manager, Imprint Publications

I was most interested in learning about the auditorily, visual and kinesthetically sensitive characteristics which can help in dealing with clients and your personal life.  As always, Marshall is enlightening, encouraging, motivating and an instructor who truly cares about the success of others.

Donna Gagich, Regional Sales Manager, Provincial Environmental Services Inc.

A very interesting workshop that could be valuable to a large number of people in a variety of situations.  I will continue to employ these strategies in my day-to-day.  It was great to brainstorm and get other people’s perspective on common issues.  The facilitator was very enthusiastic and genuine.

Ryan Geil, Installation/Support Technician, Quorum Technologies Inc.

This workshop really made me open my mind and look at things from a different angle.  I learned the most from the creative thinking.  Marshall is very motivational.

Tami FrankFord, BC Territory Manager, Electrolux

Very informative!  I learned the most from the exercises and sharing ideas with different points of view.  Marshall did a very good job and he had the entire group engaged.

Kevin Elliot, Territory Manager, Electrolux

I learned to not only be aware of the different types of thinking, but the importance of actively engaging in more than one.

Dave Milne, Sales Representative, John Crane Canada

The brainstorming exercise really brought to light the positive and negative in my approaches to clients.

Arend Van Eck, Principal / Account Manager, MERAK Systems Corporation

Excellent and fun!  Today really opened up my mind.  I learned how to think outside the box and I learned that there is never a bad idea.  Marshall did a great job, really fun and educational.

Dino DiMatteo, Sales Manager, Electrolux

Very engaging.  I learned the most from convergent and divergent thinking.  I enjoyed the way he helped us think outside of our own normal patterns.

Michale Lawson, Territory Manager, Electrolux

Today was fun and easy.  The best part was the creative idea processes and the brainstorming.  Marshall is knowledgeable, fun and easy going.

Terry Osmond, Manager Purchasing and Customs, Electrolux

This workshop contained great exercises that taught me to think outside of the box and to brainstorm.  I learned the most from the mental callisthenics exercise and primary triggers.  Marshall has excellent interaction with the participants.

Andrea Furtado, Staffing Consultant, Armor Personnel

Today's workshop was filled with great information and ideas for new ways of thinking.  It created an awareness of how I hinder creative thoughts.  I found the exercise on mental callisthenics easy which surprised me.  Today was fun!  Marshall was great and his stories were relevant to the topic.

Stacey Duggan, Chief Leadership Officer, Operations, Armor Personnel

Very interesting.  Today's workshop gives me the opportunity to look beyond the obvious.   I learned from the section on brainstorming that there is always a solution.  Marshall is an excellent speaker and easy to listen to.

Linda Fulton, Inside Sales, Double R. Steel

Today's workshop was very smooth and Marshall has very logical teaching.  Through doing exercises, I learned to look outside of what is "normal".  Marshall has a great mixture of practical and theory.

Jeff Ryan, Sales Manager, Double R. Steel

Marshall has a very different approach.  It was a nice change from the typical "Sales" Seminars.  Brainstorming will encourage me to sit down and put things on paper, without judgment.  Marshall was very entertaining.

Jeanette Turnbull, Customer Service / Sales Support, The Kissner Group

Very interactive and Marshall allows you to see things from a different perspective of both a personal and professional level.  I learned divergent and how it allows you to think without a box!  Marshall is very well spoken.

Steve Zinger, Sales Account Manager, The Kissner Group

There was great group participation in this workshop! This course taught me to be more aware of thinking about different ways to solve problems.
The instructor was confident and knowledgeable, Keep up the good work!
Sandra Clarke, Sales Agent, Prudential Grand Valley Realty.

Marshall has a way of using examples and jokes to demonstrate ideas. It makes it much easier to understand the content.
Sahar Abder Sayed, Realtor, Prudential Grand Valley Realty

Highly informative, a real eye-opener. I liked the listening skills section. I did not realize how poor my ability was to skillfully listen. Marshall is definitely first class.
Tim Morse, Sales Representative, Patene Building Supplies

Very helpful and entertaining. I learned there are different aspects of thinking outside the box and to solve problems. Marshall is great at keeping things interesting and fun.
John Keller, Sales Representative, Patene Building Supplies

This section was great, very interesting and informing. I learned the different types of questions; open/closed/bridging. Marshall keeps things going. He is upbeat and interesting. A good teacher and very professional.
Robert Coruzzi, Sales Manager, Patene Building Supplies